Fitness
The Best Member Experience Management Solution for Sports Clubs and Fitness Businesses
How will your fitness business benefit?

Measuring member experiences
Doubling revenue


Improving work efficiency
Increasing membership count


Find out the reasons for leaving the club and canceling memberships
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What can fitness business expect?

Access feedback forms for all communication channels.

Create branded survey designs, with the club or center’s brand look and feel, and with full support of all channels.

View full customer profiles with advanced profile segmentation and analysis, in addition to the ability to define different customer personas.

Use measurement tools that reflect each member’s experience accurately.

Control the performance of trainers and employees through integrated dashboards in the system.

Digital platform that allows decision-makers to monitor the quality criteria over multiple periods

Instantaneous analysis of the submitted issues and routing them to the concerned departments.

Tracking the actions that are taken concerning the submitted complaints and notes.

Sending instant alerts to the concerned parties in the club.

Digital forms and performance auditing criteria on the level of service, maintenance and cleanliness.

Linking each manager to the respective criteria, based on job responsibilities.

Dynamic dashboards to display club-wide performance results, branch details, geographic location, membership type, service type, club administrative divisions and more.

Electronic screens to record the implemented actions, in case of correction.