Sondos Solutions for the Healthcare Industry
How will your healthcare business benefit?
Meet patient expectations
Adopt a caring culture
Get a unified view of the entire patient journey
Make employees happier
Improve return on investment
Want to go further? Let's discuss your project.
What can healthcare businesses expect?
Collect real-time patient experience feedback across all of your digital or non-digital channels including patient room QR code, phone calls, SMS, kiosks, face to face interviews, mobile app, emails and website.
Map different patient journeys (inpatient, outpatient, day case..etc).
View patient experience results and filter them by different segments, departments, products, employees and more.
Manage workflows and support tickets efficiently while routing each problem to the best possible person to solve it all automatically.
Link patient attributes to their responses and utilise AI to make more use of your data.
Add an unlimited number of users with permissions and roles according to responsibilities.
Utilise AI-powered text analysis to identify and address potential patient issues before they escalate.
Integrate the solutions with other systems and pull data to or from anywhere.
Store data freely and securely on our cloud servers with a SaaS solution model or host the system and its data on-premise.
Customise surveys and make them cover all hospital services (for example: Emergency, laboratory, radiology, endoscopy…etc).
Customise dashboards according to the user role, with pre-created dashboards for executives, department-based dashboards and more.