Sondos for Telecom Businesses
How will your telecom business benefit?
Create customer journey excellence
Deliver quick and easy services
Understanding customer preferences
Leverage the power of big data and analytics
Provide closed loop services
Want to go further? Let's discuss your project.
What can Telecom business expect?
Sondos system unifies all channels to help boost your customer-centricity with one management tool. You can get customer feedback via SMS, email, mobile apps, customer care, website, branches/shops, e-shops, IVR, chatbot, online chat, social media and more.
Branded and responsive survey designs, with the company brand look and feel; and support of multiple platforms.
Dashboards with integrated CX analytics with the ability to filter by metrics-based segments.
Automatic alerts and multi-platform notifications with suggested actions.
Detailed customer journey analytics and reports.
Create workflows and trigger automatic actions based on survey responses.
Full customer profile with advanced segmentation features and the ability to define customer personas automatically.
Dynamic survey builder.