Sondos
Sondos

Transform Your Customer Experience with Our Cutting-Edge Software!

Get real-time insights and improve customer satisfaction with our user-friendly customer experience platform.

Easily manage customer journeys, gather feedback, and increase satisfaction.



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    Product

    Our Features

    We provide an end-to-end solution for managing customer experience digitally in one place, automating workflows, communicating efficiently and generating insights and reports.

    Easy integration

    Our customer experience management solution integrates easily with business systems to become part of them, through pre-built APIs that are fully supported.

    360° CX tracking

    Sondos customer experience platform offers one place for tracking the experiences of your customers, with features to track behaviours, emotions, cases, requests and more.

    Smarter workflow optimization

    Through many features, Sondos customer experience software helps in making workflows faster and more efficient than ever. Support tickets are powered by AI and ML for smarter routing.

    Advanced reporting and analytics

    The powerful analytics generated by our platform include web behavior, voice of the customer (VOC) and business analytics. The analytics can be transformed to automatically generated reports.

    Full flexibility

    Our CX platform is built to offer every customization feature that would help in making it tailored for every business. You even have the freedom to use it as a SaaS platform or an in-house software owned by your business.

    Personalized, omni-channel surveys

    This feature allows you to send customized surveys that customers will love to fill. Each customer is targeted with the survey smartly to get the highest rate of replies.

    Proactive real-time feedback

    Our CX platform can make your processes and decisions more practice and engaging, with feedback being reflected in real-time and with no waiting durations at any stage.
    Clients

    Our success partners

    15+

    Years of Experience
    15<span>+</span>
    15<span>+</span>

    Build customer experiences that stand out

    At Sondos technology and consulting, we create customer experiences that boost engagement and retention to the max, taking advantage of the latest data-driven approaches.

    We engineer customer experiences for what is inside people's brains

    Using insights and studying user behaviors, interests and demographics, we create what people are expecting inside their heads, to make your business more impressive and likable.

    Maximize Your Customer Satisfaction with Our CX Platform!

    Gather feedback, analyze data, and drive growth with our advanced solution.
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