Sondos
Sondos

GYMMX

 

What Is GYMMX?

A system for managing the experience of sports club’s members and measuring all their interactions with the brand and services provided in the club through monitoring the different points of contact between the club and the members. The system is tailored for any club that is keen on meeting the needs of its members, as it enables the club to make continuous improvements, which, in turn, increases members’ loyalty. Furthermore, it helps the sports club to offer a premium experience that encourages the members to share what they experience with their friends and families, thus increasing membership numbers and, in turn, profits.

How can your business benefit?

GYMMX monitors the various points of contact between the club and the members to promote a stronger relationship with the members and add more value to them.

  • Measuring Member Experiences

    Measuring the extent to which members are satisfied and the accurate feedback about the services and solutions provided can help health clubs deliver premium experience, while having full control over each interaction.

  • Doubling Revenues

    Members spreading positive word of mouth can help you organically grow your membership count and provide a steady cash flow to the club, also by retaining existing memberships.

  • Offering Premium Experience

    Offering a premium and unprecedented experience, by increasing the quality of the services.

  • Immediate Solutions

    Dynamic dashboards to display club-wide performance results, branch details, geographic location, membership type, service type, club administrative divisions and more.

  • Improving Work Efficiency

    Automating the workflow and facilitating instant communication between departments in the clubs. Instant notifications, real-time monitoring implemented and automated escalation all help in making workflow smoother and effective.

What features do you get?​

Branded surveys with your logo, colors and fonts.

Custom rules to avoid sending surveys to the same customers multiple times.

Readily pre-built surveys and templates for transactional and relational types

Closed loop system features with intelligent alerts and tickets.

Embeddable surveys in your app, or to distribute easily via SMS, Email, QR code or website.

Dynamic dashboards to display club-wide performance results, branch details, geographic location, membership type, service type, club administrative divisions and more.

What Are The Methods Used In Measuring Members' Experience?​

QR Code

SMS

Call Center

Email

Weblink On A Mobile

Weblink On A Tablet

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