One score.. incredibly reliable customer experience monitoring
How can your business benefit?
Measure the overall perception of your brand and assess various decisions.
Turn customers into highly loyal promoters and discover the major drivers of their satisfaction.
Find what is irritating your customers to change it and make them your new promoters.
Measure your brand reputation easily and compare it to competitors, free of complexities.
Complement the NPS with other metrics for more visibility into the customer journeys.
Measure the engagement and loyalty of your employees to improve their satisfaction and work culture.
Boost the effectiveness of your referral marketing at no additional costs.
What features do you get?
Readily pre-built NPS surveys and templates for transactional and relational types.
Automated NPS surveys with customizable dates and times.
Custom rules to avoid sending surveys to the same customers multiple times.
Branded surveys with your logo, colours and fonts.
Segmented Analysis to view NPS results by different segments including company, product, service, staff, nationality, age group, gender, transaction, others.
Embeddable NPS surveys in your app, or to distribute easily via SMS, Email, QR code or website.
Automated tickets to any employee in the organization and full tracking of each one.
Real-time dynamic dashboard with powerful reporting tools.
Ability to integrate other tools with the platform to extend features and incorporate it with your business system.